Vienna

Budget Austria Rental Terms for travel between 01-May-2012 and 31-Dec-2019

Additional Driver
 A Charge Of EUR 7.27 Per Day (Incl Vat, Max 10 Days) Will Apply To Every Additional Driver.
 
Age
 Minimum Age 19 Years For Groups A
 Minimum Age 21 Years For Groups B/C/D/E/F/K/L/M/N/O/P
 Minimum Age 25 Years For Groups G/H/I/J
 See Young Driver Surcharge Section
 
Breakdown
 Procedures Advised At Checkout.
 
Car Availability
 Groups A,B,C,D,E,F,G,I,K,M Available In All Cities
 Groups H,J,L,N,O & P Are Available In All Cities On Request Only
 
 
Car Telephones
 Not Available
 
Cross Border Rentals
 In General It Is Not Allowed To Drive Into Following Eastern European Countries With Vehicles Rented From Avis Austria Bulgaria, Romania, Belarus, Estonia, Latvia, Lithuania, Russia, Ukraine, Bosnia-Herzegovina,Serbia, Montenegro, Kosovo, Albania Macedonia, Moldova, Greece
 
 According To The Special Travel East Procedure Of Avis Austria It Is Allowed To Rent Austrian Cars (Except Group J) Into The Following Countries:Czech Republic, Slovakia, Hungary, Slovenia, Croatia And Poland But No Car Return Is Allowed In Poland And Croatia (Except Zagreb).
 
 If Customer Does Drive Into Above Mentioned Countries, The Original Rental Agreement Must Show The Authorization Stamp And Customer Has To Accept Following Conditions:
 - Purchase Of Basic Cover
 - Payment Of A Security Surcharge Of EUR 7.27/Rental Day, Incl Vat (Max. 72.70)
 
 - The Car Has To Be Parked At A Garage With Security Patrols
 - Use Of Any Security System Available
 - Keys Must Not Be Handed Over To Third Persons
 
 Group J Is Not Permitted To Leave Austria To The Above Mentione Countries It Is Permitted To Drive To Italy With Mercedes Vehicles
 
Currency Information
 EUR - Euro
 
 Currency Restrictions
 None
 
Delivery & Collection
 Delivery/Collection Within The Avis Home Delivery Programme: Available In Graz, Innsbruck, Klagenfurt, Linz, Salzburg, Vienna (Hertha Firnberg Strasse And Laaer-Berg-Strasse) The Rented Car Will Be Delivered Within The City Limits Of The Rental Station In A Circle Of Up To 15 Km From The Rental Station. Larger Distances Available On Request. The Service Is Offered From Monday - Sunday From 07.30 - 21.00 And Must Be Booked At Least 72 Hours In Advance. The Delivery/Collection Will Take Within Timeframe Of 30 Minutes (I.E. Car Booked With Delivery For 20.00 Delivery Happens Between 19.45 - 20.15). In Case The Delivery/Collection Happens With A Delay Caused By Avis, We Will Not Charge The Cost For This Delayed Delivery / Collection. In Case The Renter/Driver Of The Rented Car Does Not Show Up At The Agreed Address During The Agreed Timeframe And Therefore Avis Is Not Able To Hand Over/Collect The Rental Car, We Will Charge The Cost For The Delivery/Collection Plus The Cost For The Rental To The Renters' Credit Card (In Case Of A Failed Delivery = 1 Rental Day, In Case Of A Failed Collection = Until The Car Has Been Brought Back By The Renter). The Costs Listed Below Refer The Price Per Delivery Or Per Collection And Are Charged In Addition To The Car Rental Cost:Distance Between Rental Station And Customer's Address: Up To 5 Km EUR 20.00 / Up To 10 Km EUR 30.00 / Up To 15 Km EUR 40.00 / From 16 Km On Request
 
Meet Late Arrival
 All Meet Late Arrival On Request Only.
 
 A Charge Of EUR 45.00 Will Apply For Reservations Out Of Office Hours.
 
 A Charge Of EUR 35.00 Will Apply For All Rentals Which Are Processed Out Of Opening Hours When Reservation Was Scheduled Before Closing Time Irrespective Of The Reason For The Delayed Pick Up.
 
Drivers Licence
 For All Groups, Renter And Driver Must Have Held A Valid Drivers Licence For Minimum One Year. International Driving Permit Required For Non Roman Alphabet Licences.
 
Gas
 Refuelling Charge A Fuel Service Charge Of EUR 21.82 (Incl Vat) Will Apply In Addition To The Real And Official Gas Price - Published By The Ministry Of Economic (Without Any Service Fee) For The Missing Fuel In The Car.
 
 For Prepaid Fuel, No Service Fee Will Be Charged. But No Refund Of The Prepaid Amount.
 
Method Of Payment
 Accepted Avis Honoured Credit/Charge Cards Amex, Diners, Eurocard, Mastercard, Discover Card And Visa Card(Except Visa/Mastercard Electron Cards).
 
 1.All Car Groups With The Exception Of Higher Group Cars (See Section 3 Renter With Or Without A Corporate Awd Number Country Exceptions
 1 Avis Issued Charge Card Or
 1 Acto Or
 1 Full Credit Voucher Or
 1 Fixed Value Voucher Plus 1 Avis Honoured Credit/Charge Card Or
 1 Avis Honoured Credit Or Charge Card
 
 If The Presented Credit/Charge Card Can Not Guarantee The Required Liability For The Rented Car Avis Will Ask For An Additional Creditcard Which Has To Be Visa Gold, Mastercard Gold, American Express Or Diners Club.
 
 2.Higher Group Cars (See Section 3)
 Renter With A Corporate Awd Number              Country Exceptions
 1 Avis Issued Charge Card Or
 1 Acto Or
 1 Full Credit Voucher Or
 1 Fixed Value Voucher And 2 Avis Honoured Credit/Charge Cards Or
 1 Avis Honoured Credit Or Charge Card
 
 Renter Without A Corporate Awd Number
 1 Avis Issued Charge Card - Personal
 1 Full Credit Voucher Or
 1 Fixed Value Voucher And 2 Avis Honoured Credit/Charge Card, Or
 2 Avis Honoured Credit/Charge Cards - One Of Which Must Be Either Amexco Or Diners Club

 3.Higher Group Cars                             G/H/I/J

 4. Cash Rentals Only Permitted For Car Groups A On Decision Of Station Manager.
 
One Way
 Within Country
 No One Way Fee Between Avis Cities In Austria For All Car Groups Apart From Group P. For Vans EUR 200.00 Are Charged For One Ways Within The Country
 
 Outside Country
 The One Way Fee Is Quoted At Time Of Reservation.
 
 In General It Is Not Allowed To Return Vehicles Rented From Avis Austria Out Of Europe Or In The Following European Countries: Finland, Norway (Except Oslo), Northern Sweden All Islands (E.G. Sicily, Sardinia, Corsica, Cyprus, Balearic And Canary Islands, Azores, Madeira, Ireland, Great Britain -Except London) Croatia (Except Zagreb), Poland, Bulgaria, Romania, Belarus, Estonia, Latvia, Lithuania, Russia, Bosnia-Herzegovina, Serbia, Montenegro, Kosova, Albania, Macedonia, Moldova, Greece.
 
 According To The Special Travel East Procedure Of Avis Austria It Is Allowed To Rent Austrian Cars Into The Following Countries: Czech Republic, Slovakia, Hungary, Slovenia,Poland, Croatia, But No Car Return Is Allowed In Poland And Croatia (Except Zagreb).
 
 If Customer Does Drive Into Above Mentioned Countries, The Original Rental Agreement Must Show The Authorization Stamp And Customer Has To Accept Following Conditions:
 - Purchase Of Basic Cover
 - Payment Of A Security Surcharge Of EUR 7.27/Rental Day, Incl Vat (Max EUR 72.70)
 - The Car Has To Be Parked At A Garage With Security Patrols
 - Use Of Any Security System Available
 - Keys Must Not Be Handed Over To Third Persons
 -Group J Is Not Permitted To Enter Any Of The Above Mentioned Coutries
 
 It Is Permitted To Drive To Italy With Mercedes Vehicles
 
 No Oneway Rentals Outside Country Allowed For Vans (Grp P )
 
Pre-Payment
 Minimum EUR 400.00
 
Special Equipment
 All Cars Equipped With Winter Tyres From November 1st To April 15th With A Charge Of EUR 4.00 Per Day (Max. 20 Days) This Charge Is Include In The Price At Reservation All Other Special Equipment Can Be Reserved In Wizard On Counter Products Screen
 
 One Way Rentals Of Special Equipment:
 International One Way Rentals Permitted: A One Way Fee Of EUR 24.75 Per Piece Applys.
 
 :Ski Rack:
 Automatic Confirmation; Notice At Reservation Required EUR 24.75 Per Rental Missing Part Penalty EUR 82.50
 
 :Chains:
 Automatic Confirmation; Notice At Reservation Required EUR 24.75 Per Rental Missing Chain Penalty EUR 82.50
 
 :Baby Seat:
 (Bbs) 0-8 Months Automatic Confirmation; Notice At Reservation Required EUR 24.75 Per Rental Missing Part Penalty EUR 82.50
 
 :Child Safety Seat:
 (Css) 1-4 Years Automatic Confirmation; Notice At Reservation Required EUR 24.75 Per Rental Missing Part Penalty EUR 82.50
 
 :Large Child Safety Seat:
 (Sss) 4-6 Years Automatic Confirmation; Notice At Reservation Required EUR 24.75 Per Rental Missing Part Penalty EUR 82.50
 
 :Child Booster Seat:
 (Cbs) 6-12 Years Automatic Confirmation; Notice At Reservation Required EUR 9.90 Per Rental Missing Part Penalty EUR 8.25
 
 :Gps:
 Mobile Gps (Tomtom) Navigation Units Available For All Car Groups To Reserve - Enter /Gps In The Remarks Field
 
 Gps Navigation On Automatic Confirmation At The Following Stations:
 
 Graz Airport (Grz)
 Graz Downtown (Gzi)
 Innsbruck Airport (Inn)
 Innsbruck Downtown (Ini)
 Klagenfurt Airport (Klu)
 Klagenfurt Downtown (Kge)
 Linz Airport (Lnz)
 Linz Downtown (Ln1)
 Salzburg Airport (Szg)
 Salzburg Downtown (Sz7)
 Vienna Airport (Vie)
 Vienna Downtown (Vk5)
 Vienna Dt Wienerberg (Vi2)
 
 Rental Conditions/Rates Excl Vat:
 
 Rates Vary According To Length Of Rental.
 Daily Rate: EUR 11 Per Day
 Weekly Rate: EUR 55, Additional Days EUR 11 Per Day
 Monthly Rate: EUR 110 Per Month
 
 In Case Of Theft Or Damage Following Costs Excl Tax Will Apply:
 Gps Unit: Euro  165
 Windscreen Mount:  Euro 39
 In Car Charger:  Euro 20
 Mains Charger:   Euro 30
 Carry Case:   Euro 50
 
 Accepted Method Of Payment For Gps Systems:
 Charged Directly On The Rental Agreement. No Gps Rental Without Car Rental
 
Surcharges
 Amended Return Fee
 EUR 35.00 Will Apply For All Customers Who Return Their Rented Car To A Location Other Than That Specified At Rental Check Out Charge Is Subject To Tax.
 EUR 35.00 Will Apply For All Customers Who Rent Specially Equipped Cars Which Are Returned One Or More Calendar Days Later Then That Specified At Rental Check Out, Charge Is Subject To Tax. Specially Equipped Car Groups Are: F,H,I,J,N,O And P
 
 Airport Surcharge
 17% On All Taxable And Non Taxable Items Will Be Charged At All Airport Locations. (Minimum Of EUR 20.00). This Surcharge Is Subject To Tax.
 
 No Show/Late Cancellation Fee*
 *Late Cancellations Are Defined As Cancellations Within 48 Hours Of Reserved Check Out Date.
 
 No Show/Late Cancellation Fees Are Applicable To Promotional/Early Booker And Discover Europe Rates Form North America.
 Late Cancellation Fee: USD 50.00 For Groups G,H,I,J,K,M.N And O
 No Show Fee: USD 100.00
 
 Out Of Office Fee
 EUR 45.00 Will Apply For All Reservations Out Of Office Hours. Charge Is Subject To Tax.
 
 Late Arrival Fee
 EUR 35.00 Will Apply For All Rentals Processed Out Of Office Hours Where The Reservation Was Scheduled Before Closing Time At All Airport Locations, Irrespective Of The Reason For The Delayed Pick Up Of The Car, Charge Is Subject To Tax.
 
 Registration Fee
 EUR 4.00 Per Day With A Maximum Of 20 Days Are Charged; All Cars Are Equipped With A Valid High Way Sticker, Charge Is Included In The Price At Reservation
 
 Winterization Service Fee
 EUR 4.00 Per Day With Maximum Of 20 Days Are Charged From 1st November Until 15th April; All Car Groups Are Equipped With Snow Tyres, Charge Is Included In The Price At Reservation
 
 Other Costs
 The Following Costs Will Apply, Should The Occasion Arise: Loss Of Keys EUR 240.00 (Incl. Tax);
 Loss Of Vehicle Registration Or Licence Plate EUR 120.00 (Incl. Tax);
 Extraordinary Cleaning EUR 180.00 (Incl. Vat);
 Handling Fee For Traffic Fines And Recovery Services EUR 18.00 (Incl.Tax).
 
 Non-Smoking Policy
 In All Avis Rental Cars Smoking Is Forbidden (Marked By Non-Smoking Stickers). In Case Of Breach Of This Clause A Fee Of EUR 60.00 (Incl. Tax) Will Be Charged.
 
 Non Cancellation Policy:
 If The Reservation Is Not Cancelled Before The Reservation Date And Time Shown On The Booking And If The Car Is Not Collected Within 24 Hours From That Time, A Fee Of EUR 40 + Tax Will Be Charged
 
Tax
 20% Vat
 1% Austrian Contract Tax (Not Included In The Given Prices)
 
Young Driver
Under 25 Years EUR 12.00 Per Day Will Be Charged All Drivers And Additional Drivers
Under The Age Of 25 Years (Charged For 10 Days Max.). 
Charge Is Subject To Tax.
 

Terms of booking on this website

Information disclaimer
The rates on this website are often heavily discounted. This is due to our negotiated rates and bulk buying power. On very rare occasions, a rate may be displayed incorrectly due to our, or a vehicle supplier's error. In such a case, if you book with us at a quoted rate that is incorrect, we will notify you of any price change and give you the option to proceed or cancel. We make every effort to keep information on our site up to date, but we cannot guarantee this website is free of errors or omissions and retain the right to update or change the information published at any time.

Liability
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When you pick up your vehicle, you will be required to sign a rental agreement with the supplier of the vehicle. Your rental and use of the vehicle will be governed by the terms of the rental agreement and any other documentation or information provided to you by the supplier at the time you pick up your vehicle. The rental agreement is between you and the supplier and we will not be liable to you or to any third party in relation to the terms of the supplier's rental agreement or any other documentation provided to you by the supplier at the time of pick up.

While we will make reasonable efforts to ensure we are representing only reputable suppliers, we make no warranty about the fitness or suitability of any third party (supplier) product or service and will not accept responsibility for the quality or fitness of any vehicle. We welcome feedback from our customers on their experience with our suppliers. We may, at our discretion, provide you with reasonable assistance in resolving any dispute you may have with a supplier.

Our total liability to you in relation to your use of this website and the information contained on this website will not exceed the dollar amount of the deposit we have received from you in relation to your booking/rental. Refunds will not be made for bookings cancelled due to inclement weather. Again, we strongly recommend that you take out travel insurance. Your use of this website is governed by the laws of New Zealand and the jurisdiction of the New Zealand courts.

Booking information
To make a booking you must complete our booking form which is easy to follow and secured with the latest encryption technology. Once we receive your form, we will, subject to availability, confirm your booking by emailing you a confirmation voucher and invoice.

If you are booking via phone, please make sure you have read the terms and conditions of the vehicle you wish to rent first. Our reservations consultant will ask you if you have read the terms and agree to them before proceeding. The onus is always on the renter to ensure they make themselves fully aware of the terms displayed on our website.

Information disclosure
In booking on this website you acknowledge that we disclose your information to your selected Supplier in order to provide the requested rental services.

Vehicle capacity and fitness to drive
Under no circumstances are you permitted to carry more passengers than the vehicle you rent is legally registered to carry, and if you do your insurance may be invalidated. The number of seatbelts (and passengers) is indicated next to each vehicle on this website. Luggage capacity where shown is an indication only and we will not be responsible should you be unable to fit your entire luggage into a vehicle. It is your responsibility to choose a journey that is within your capabilities. A vehicle supplier can refuse to rent a vehicle to any person who is in their opinion unfit to drive or does not meet eligibility requirements. In such circumstances we will have no further liability to you.

Refund Policy
We are committed to providing a quality service and aim for complete customer satisfaction. In the event of cancellation, any refunds or penalties are detailed in the terms and conditions of your selected vehicle that you are asked to read and accept at time of booking. In the event you are unsatisfied with our service, please contact us within 48 hours of placing your booking or request and we will work to resolve any issues and determine if compensation is due. In the event you have completed your rental and are unhappy with your vehicle, we are happy to assist you in seeking compensation from the operator of the vehicle.

This website is owned and operated by Car Rental Republic Ltd, a specialist in worldwide car rental distribution. Our financial centre and marketing office is based at Level 4 Excelsior House, 6 Commerce St , Auckland, New Zealand. Thank you for booking with us.